Customer reviews of Trade Cars Direct (Staffs) Limited

By Andrew Y on 21 December 2016 | Verified purchase

It was the first time Ive had a car from this company and I can honestly say its been one of the best companys I have ever delt with. Simon the owner is nothing but helpful and bent over backwards to help me get the car I wanted on finance which believe me can't of been easy but he came through for me! He wasn't happy that I made him two hours late for a meeting he had which was my fault but can you blame him because I couldn't. Even after making him wait for two hours he still did everything he could to make the sale a good one and continued to do so even after the sale was done. The car was everything he said it was and more so. the next time I need a car I will be only going to Simon because he does everything he can to make you happy which is rare these days.

By Ryan B on 09 December 2016 | Verified purchase

I recently purchased a car from trade cars direct and was very happy with the service simon is very friendly and there were some parts that needed replacing on the car which simon took care of quickly and with no fuss

Reply from Trade Cars Direct (Staffs) Limited on 04/06/17

Hi Ryan, Sorry about the problems you had after your recent purchase, but as you say we sorted them all out for as quickly as possible so as not to take the shine off, glad you are totally satisfied now and Thank You again for your business ! Regards Simon . . .

By Nicholas S on 24 November 2016 | Verified purchase

I found Simon to be very helpful. All queries answered promptly via email as requested. Day of the viewing he picked me up from the local train station. Vehicle better than described at a good fair price. All in all a very positive experience and I really would recommend to anyone looking to buy a used vehicle.

Reply from Trade Cars Direct (Staffs) Limited on 04/06/17

Hi Nick, Yes It was a very smooth transition from start to finish ! That C30 T5 you had was an absolute stunner and an added bonus of remote Sat Nav I had not even noticed It had, just made It a tidy package for you In the end ! Regards Simon . . .

By Andrew C on 20 November 2016 | Verified purchase

Buying secondhand can be a ninefold, but I had a great experience buying from Simon. No hardsell..he was .knowledgable and relaxed....happy to leave my mechanic to check out the vehicle Called in off spec and pleasantly surprised...would definitely recommend, and will deal with again

Reply from Trade Cars Direct (Staffs) Limited on 04/06/17

Cheers Andy, Yes It was a good experience all round, as found your mechanic friend a real nice guy who knew his stuff, but at the same time not cocky with It, like a lot are ! Ha ! Ha ! Regards Simon . . .

By Kevin R on 06 November 2016 | Verified purchase

Very helpful and friendly . Willing to do a deal

Reply from Trade Cars Direct (Staffs) Limited on 04/06/17

Cheers Kevin, Pleasure was all mine, nice dealing with yourself . . . Regards Simon . . .

By WAYNE L on 05 November 2016 | Verified purchase

From my initial enquiry, to vehicle handover, my whole experience with Trade Cars Direct was a pleasure. Simon, the owner, made me feel welcome from the start and it was like buying a car from a mate rather than a dealer. It was obvious that Simon takes pride in the cars he sells and was very particular about ensuring 'my' car was as perfect as it could be. I have no reservations about recommending Trade Cars Direct, in fact I already have to a friend of mine.

Reply from Trade Cars Direct (Staffs) Limited on 06/11/16

Thank you Wayne for your kind words and choosing Trade Cars Direct Ltd. I really appreciate your valued business In this cut throat world to-day ! I hope we can keep In touch, as you racing Classic Mustangs makes me so envious . . . Maybe I can come and support you one day at a meeting In the future ? Regards Simon Woolley (Director) Trade Cars Direct Ltd . . .

By Diane R on 04 September 2016 | Verified purchase

I was made to feel comfortable about my purchase. Simon obviously knows his business. I felt at ease both talking on the phone and in person. I did not feel rushed in any way to buy my car. He allowed me plenty of time, especially as it was a Sunday. I would not hesitate in recommending Trade Cars Direct (Staffs) Ltd.

Reply from Trade Cars Direct (Staffs) Limited on 04/06/17

Hi Diane, It was a real pleasure serving you, as your'e a lovely Lady ! I was amazed you made all that effort In travelling up from London on the Train to New Street Birmingham, then to Cannock, where I'm glad I picked you up, as It was raining cats and dogs when you arrived ! Thank you for your trust In me and my Company . . . Regards Simon . . .

By Darren M on 06 November 2018 | Purchase not verified

Trade Cars Direct gives the old fashion true customer experience all dealers should give. They listen to what you need and and they do their utmost to full fill that request. The cars are very well presented and described accurately so don't be afraid of dealing over the phone or from a distance. There is no pressure or product up selling just great customer service. Well done Trade Cars Direct keep it up.

By Jesus G on 25 September 2018 | Purchase not verified

Very happy with the quality and price of the car, as well as the selling service. I felt very well treated, even being a foreigner.

By Lewis A on 05 August 2018 | Purchase not verified

Simon was great, picked up a nice car from him - had a great service/mot history, car was in pristine condition externally, extremely clean and tidy interior! Will definitely recommend Trade Cars Direct in the future!