Customer reviews of Trade Cars Direct (Staffs) Limited

By Chris H on 07 November 2019 | Verified purchase

Great service from Simon.Car was very well presented with all documentation and service history available.

Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

Thank you Chris, pleasure doing business with you, nice and straight forward - Regards Simon (Director)

By Chris T on 03 November 2019 | Verified purchase

Went to view the car on Thursday very well presented saw a couple of little dents and Simon said he would sort.left a deposit,went to pick the car up on Friday .Filled the car with fuel dents all sorted as promised drove home from Cannock to Nottingham got two minutes away from home pulled up at traffic lights and the car started vibrating felt very annoyed thought I’d bought a dud.got home called Simon couldn’t apologise enough.said he would get back to me.He called me up first thing Saturday morning came and took the car away,leaving me with a courtesy car.Brought the car back Thursday having fitted new DMFs?flywheel new clutch and sorted rear suspension squeak.Also fitted new wiper blades said they were noisy and annoying Him lol .The car is now tip top.Thanks Simon top bloke .Would reccommend this dealer personally.Apart from that little blip the experience was very enjoyable.Thanks again Simon one of the few decent honest traders I’ve met since looking out for the BMW i purchased

Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

Well I suppose It will happen sooner or later, It's inevitable. But so embarrassing for me, especially so soon after collection, but Chris you and your good lady were so understanding, It made it less so, and all I wanted to do was get it sorted double quick for you to enjoy your new cabriolet purchase ! Really appreciate your patience, as not everybody would have been so considerate. Sure It will serve you well in time to come, many apologies again - Kind Regards Simon (Director)

By Tony J on 30 October 2019 | Verified purchase

From start to finish Simon was a great help we traveled all the way from County Durham to buy the car everything was sorted ready just for us to pick the car up when we arrived very pleased with our car big thanks to simon

By CLAIRE S on 29 September 2019 | Verified purchase

Saw an advert for a used car on Autotrader and contacted Trade Cars Direct. I was able to view the car on short notice, was sent information about the car before I arrived and was extremely impressed with the car when we went to see it. Service was great from start to finish, allowed us plenty of time to look around the car and test drive it. Any issues with the car had been rectified and they were honest about the things that had to be replaced. It was a 17 year old car we were viewing and was in great condition for its age, we ended up purchasing the car which was quick and easy they even taxed it for us whilst we were there! All in all a great, easy car buying experience!

By Carol Ann S on 12 August 2019 | Verified purchase

Buying my beautiful car from Trade Cars Direct was a great experience. The owner is meticulous about details and obviously is passionate about cars. He is friendly, helpful and happy to answer questions long after leaving the forecourt, in fact I'm popping back at the weekend to pick up mats and wind deflector that he's sourced for me. Thank you very much.

By Tina B on 27 July 2019 | Verified purchase

Happy with experience, Owner was very helpful, car fair price and part ex also fair.

By CHRISTOPHER F on 11 July 2019 | Verified purchase

I would recommend Trade Cars Direct – Nice Quality cars and Excellent Service. I recently purchased a BMW 330 Ci Convertible and was given a trade in against my previous car. A number of small jobs were completed before I collected my new car (these were all done very quickly and to a high standard) When I collected the BMW the owner of Trade Cars also gave a warranty. Overall Great customer service , did what was promised , lovely car, well looked after and amazing condition. Would recommend, Thanks Simon - 5 stars! Chris

Reply from Trade Cars Direct (Staffs) Limited on 14/07/19

Thank you for your kind words Chris - Yes think we managed to rectify everything to your satisfaction , and happy to do so, after pulling out all the stops to get you on the road on your desired day of collection ! Also a big Thank you for the lovely P/X Mr-2, a credit to you, sure the new owner will appreciate It . . . Regards Simon (Director) Trade Cars Direct Ltd - Making Dreams come true -

By JOAN W on 05 July 2019 | Verified purchase

I would recommend Trade cars direct to anyone looking for a quality car at a good price. Simon the owner is a nice honest guy who gives a fair price on part exchanges and looks after his customers making sure they go away happy with their new car.

Reply from Trade Cars Direct (Staffs) Limited on 14/07/19

Thank you for your business Joan, We really appreciate It and glad you are happy with your gorgeous low mileage Mini, sure It will suit your requirements well ! Was a real pleasure dealing with you and Thank you for your lovely P/X 107 . . . Hope to do more business In the future . . . Kind Regards Simon (Director) Trade Cars Direct Ltd

By RICHARD S on 22 June 2019 | Verified purchase

Very knowledgable about vehicle and extremely helpful

Reply from Trade Cars Direct (Staffs) Limited on 14/07/19

No worries Rich, Was a pleasure doing business with you, very straight forward having pre-agreed a deal prior to your arrival , having you turned around In no time at all . . . All the best Simon (Director) Trade Cars Direct Ltd

By KELVIN D on 14 May 2019 | Verified purchase

Was really happy with my car !!! Also great customer service , would deffo recommend to others

Reply from Trade Cars Direct (Staffs) Limited on 14/07/19

Thank you Kelvin, Was a pleasure to meet you and your family and do business, much appreciated ! Glad we got the alloy wheel centre caps right for your good lady . . . Kind Regards Simon (Director) Trade Cars Direct Ltd