Customer reviews of Trade Cars Direct (Staffs) Limited

By Wesley R on 02 August 2020 | Purchase not verified

I purchased a Honda CR-Z from here at the end of July, and I was very pleased with the service I received. Unfortunately there was a mishap with the finance company used, but the owner moved mountains to ensure that I could take the vehicle away the day after agreeing the purchase despite a delay on their end. The car itself is in fantastic condition, and overall the experience was great, despite the difficulty with sorting the finance, and I have no doubt my experience was atypical in that regard. TCD seems to stock only cars that have been well looked after by their previous owners, just walking around the rest of the dealership was a pleasure! I also received an 8 month warranty with my vehicle covering all the mechanicals, which gave me great peace of mind! I would not hesitate to recommend this dealership if you're looking for something fun or potentially a bit left field!

Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

Thank you Wes, It was a pleasure dealing with you ! Regards Simon (Director)

By Jules T on 28 June 2020 | Purchase not verified

Good experience, Simon was very helpful, no pressure and relaxed environment. He was happy to hold a lovely little renault for me. Has a nice range of cars for all budgets. I will definitely give him a first look the next time I need car. JT-London

Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

Thank you Jules, It was a pleasure dealing with you, no messing about ! Regards Simon (Director)

By Paolo V on 18 June 2020 | Purchase not verified

Bought a beautiful scirocco this week, simon has a good eye for cars and attention to detail, fair prices and honest approach, defo worth a visit

Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

Anytime Paolo, Thank you for your business, your kind words means a lot to me, from an experienced buyer like you ! Regards Simon (Director)

By Norrie P on 11 January 2020 | Purchase not verified

Really nice, fair guy who is very knowledgeable. Fab car, exactly as described and at a great price. Comparatively so much cheaper than anyone else for year/mileage etc. and car was immaculate. Very pleased so far, after a week of comfortable motoring.

Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

Thank You for the feedback Norrie, nice to know we still getting it right ! I appreciate the business in such a competitive market place - Regards Simon (Director)

By Paul T on 25 November 2019 | Purchase not verified

What can I say, Simon it's a 10 ☆ guy,,very friendly,honest and helpful with everything. Thanks again Simon for everything, all the best mate.

Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

Thank you Paul, It was a pleasure to serve you, and appreciate the star rating, as never received double before ! Ha ! Ha ! Makes my job worth while, and same to you buddy - Regards Simon (Director)

By Dave S on 02 November 2019 | Purchase not verified

All I can say is, no hidden surprises, top drawer service, fair trade in price and a genuinely enjoyable experience. The dealership kept in touch throughout the afternoon of the sale to ensure I was happy and explained a couple of features of my car and how to solve two extremely minor snags. I would definitely recommend to anyone. The owner is a gent and I am confident he will help me if I have any issues - it’s not cut and run, they really want you to be satisfied with all aspects.

By Colin Rhys L on 28 July 2019 | Purchase not verified

Thank you Sam for finding me the car that I was after and taking my old car in P/X. Thank you for finding me the genuine Ford roof rails I needed for my new car. I would definitely recommend you to others. Colin.

Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

No worries Colin - Thank you again with what must be your 3rd Mondeo Estate, as always It was a pleasure to hunt down another rare example with full leather trim, although it took a little longer this time, as leather seats are rare on the face lift cars, but rest assured I would never let you down, would I ! Ha ! Ha ! Keep on cleaning those windows, as your'e an asset to the community - Kind Regards friend & loyal customer Simon (Aka) Sam - (Director)

By Ryan A on 07 December 2018 | Purchase not verified

Just bought an X3 from Simon, really friendly guy, no pushy sales approach, a pleasure to deal with

By Darren M on 06 November 2018 | Purchase not verified

Trade Cars Direct gives the old fashion true customer experience all dealers should give. They listen to what you need and and they do their utmost to full fill that request. The cars are very well presented and described accurately so don't be afraid of dealing over the phone or from a distance. There is no pressure or product up selling just great customer service. Well done Trade Cars Direct keep it up.

By Jesus G on 25 September 2018 | Purchase not verified

Very happy with the quality and price of the car, as well as the selling service. I felt very well treated, even being a foreigner.