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Customer reviews of Trade Cars Direct (Staffs) Limited

At Trade Cars Direct (Staffs) Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Trade Cars Direct (Staffs) Limited

Trade Cars Direct (Staffs) Limited
5
5.0

Based on 136 customer reviews

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  • 5

    A positive experience

    By Diane R on 04 September 2016 | Verified purchase

    I was made to feel comfortable about my purchase. Simon obviously knows his business. I felt at ease both talking on the phone and in person. I did not feel rushed in any way to buy my car. He allowed me plenty of time, especially as it was a Sunday. I would not hesitate in recommending Trade Cars Direct (Staffs) Ltd.

    Reply from Trade Cars Direct (Staffs) Limited on 04/06/17

    Hi Diane, It was a real pleasure serving you, as your'e a lovely Lady ! I was amazed you made all that effort In travelling up from London on the Train to New Street Birmingham, then to Cannock, where I'm glad I picked you up, as It was raining cats and dogs when you arrived ! Thank you for your trust In me and my Company . . . Regards Simon . . .


  • 5

    great car and sales dude

    By emlett R on 19 February 2021 | Purchase not verified

    we bought a fabulous audi quattro recently - all covid safe arranged, Simon was absolutely brilliant with communication and the car was ready for sale, perfectly valeted, clean and shiny and in great nick, really chuffed with the car, the price and the advice given, thank you, definitely recommend and would go back again if needed. Simon was lovely and really took care of us even tho car was in the lower price range, appreciated the time and care taken


  • 5

    Friendly, professional service

    By Graham M on 15 December 2020 | Purchase not verified

    Arranged a COVID-safe meeting with Simon to view the car and it was great to see that it was completely as described. Allowed me a solo test drive to get to know the car and make sure all the features worked. As he hadn’t had time to fully prep the car, we discussed the things to be done and then got down to the deal. Very friendly discussions and we managed to agree on a part-ex for my existing motor. Very pleasant car buying experience from a genuine dealer. Now looking forward to collecting the car in the New Year. Thoroughly recommended.


  • 5

    First class service

    By Robert F on 15 October 2020 | Purchase not verified

    Bought an absolutely immaculate MG TF, website description was 100% accurate, I live in Scotland so it was important to have as much info as possible before travelling to Staffs. Simon could not have been more helpful, sending a detailed walk round video of the car. Clocked up a good few miles in it already and it drives like a dream. Thanks Simon


  • 5

    Excellent car, excellent service

    By Wesley R on 02 August 2020 | Purchase not verified

    I purchased a Honda CR-Z from here at the end of July, and I was very pleased with the service I received. Unfortunately there was a mishap with the finance company used, but the owner moved mountains to ensure that I could take the vehicle away the day after agreeing the purchase despite a delay on their end. The car itself is in fantastic condition, and overall the experience was great, despite the difficulty with sorting the finance, and I have no doubt my experience was atypical in that regard. TCD seems to stock only cars that have been well looked after by their previous owners, just walking around the rest of the dealership was a pleasure! I also received an 8 month warranty with my vehicle covering all the mechanicals, which gave me great peace of mind! I would not hesitate to recommend this dealership if you're looking for something fun or potentially a bit left field!

    Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

    Thank you Wes, It was a pleasure dealing with you ! Regards Simon (Director)


  • 5

    Customer experience *****

    By Jules T on 28 June 2020 | Purchase not verified

    Good experience, Simon was very helpful, no pressure and relaxed environment. He was happy to hold a lovely little renault for me. Has a nice range of cars for all budgets. I will definitely give him a first look the next time I need car. JT-London

    Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

    Thank you Jules, It was a pleasure dealing with you, no messing about ! Regards Simon (Director)


  • 5

    Scirocco purchase

    By Paolo V on 18 June 2020 | Purchase not verified

    Bought a beautiful scirocco this week, simon has a good eye for cars and attention to detail, fair prices and honest approach, defo worth a visit

    Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

    Anytime Paolo, Thank you for your business, your kind words means a lot to me, from an experienced buyer like you ! Regards Simon (Director)


  • 5

    Mercedes E220 AMG estate.

    By Norrie P on 11 January 2020 | Purchase not verified

    Really nice, fair guy who is very knowledgeable. Fab car, exactly as described and at a great price. Comparatively so much cheaper than anyone else for year/mileage etc. and car was immaculate. Very pleased so far, after a week of comfortable motoring.

    Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

    Thank You for the feedback Norrie, nice to know we still getting it right ! I appreciate the business in such a competitive market place - Regards Simon (Director)


  • 5

    A3 black edition

    By Paul T on 25 November 2019 | Purchase not verified

    What can I say, Simon it's a 10 ☆ guy,,very friendly,honest and helpful with everything. Thanks again Simon for everything, all the best mate.

    Reply from Trade Cars Direct (Staffs) Limited on 23/08/20

    Thank you Paul, It was a pleasure to serve you, and appreciate the star rating, as never received double before ! Ha ! Ha ! Makes my job worth while, and same to you buddy - Regards Simon (Director)


  • 5

    Exemplary service and hens tooth vehicle

    By Dave S on 02 November 2019 | Purchase not verified

    All I can say is, no hidden surprises, top drawer service, fair trade in price and a genuinely enjoyable experience. The dealership kept in touch throughout the afternoon of the sale to ensure I was happy and explained a couple of features of my car and how to solve two extremely minor snags. I would definitely recommend to anyone. The owner is a gent and I am confident he will help me if I have any issues - it’s not cut and run, they really want you to be satisfied with all aspects.